1st Purchase with doggieshop

At doggieshop you 7 days a week around the clock to order, no matter whether you are in the office, at home or on the road. They need only to the ordering process Internet access, fax machine or a telephone.

2nd Contractor and the conclusion of the contract

Your contractor is

doggieshop
Sandra Zeiher
Bornholmer Strasse 95
In 10439 Berlin

( "Doggieshop"). It apply to the retail exclusively the following terms and conditions in its order at the time of the valid version. For orders by dealers apply separate terms and `s.
Contract language is German, German law applies even if supplies in foreign countries. The contract comes with the acceptance of your order through delivery or in the case of an unsuccessful Zustellversuchs by the Commission's delivery of ordered goods agreement. Purchase agreements up to a value of $ 500 plus the applicable law of value added tax through the appointment of the customer, if not immediately doggieshop contrary. After each order online, you will automatically receive a confirmation e-mail with information about your order, and other information. The buyer is obliged to the confirmation of the order for obvious writing and arithmetic errors, as well as differences between ordering, delivery confirmation and to review and such inconsistencies doggieshop immediately. If the buyer fails to fulfil this obligation is doggieshop to the resignation.
The interim sales reported in terms of delivery times is expressly reserved. With the delivery you will receive a proper invoice with the designation of the applicable VAT.

3rd Pricing and payment terms

For the delivery, the price at the time of the order. All product prices are retail prices (including value-added tax) and do not include shipping charges, unless otherwise agreed in writing is taken.
For initial purchaser apply only payment options debit or pre-payment.
The payment option will debit debits for a return-at least 5.00 euro bank fees and 15.00 euros handling charges levied (a total of 20.00 euros).
If your bank data from unauthorised misused been established, the majority of banks all costs. Please inform on misuse your data immediately and contact your bank among us
Info@doggieshop.de.
The payment by invoice variant is only for customers with a customer number (after successful initial orders). The bills are 7 days after receipt due and payable without deduction. Payment shall be considered made when doggieshop on the amount. The advance payment options and debit is the goods only after receipt of the total amount to our account delivered. From that date to start our delivery deadlines. For shipments to other countries may require additional fees, insurance, customs duties or other taxes, which, in addition to ordering bear.

4th Maturity and payment, arrears

Unless otherwise agreed, is the purchase price immediately after confirmation of the order. The buyer has the purchase price before receiving (eg advance and debit), or within 7 days after receipt (bill) of the consignment is to be paid.

5th Contract concludes resignation and revocation notice

The purchase contract for the purchaser, or the selected goods will be closed if doggieshop the appointment by the communication on the confirmation of the order accepting the goods. The confirmation of receipt of the order does not yet final contract. If the supplier of doggieshop despite contractual obligation doggieshop not with the delivery of goods ordered, doggieshop compared to the purchaser to cancel the contract. In this case, the buyer immediately informed that the ordered product is not available. The purchase price already paid will be refunded immediately.

Revocation notice for the end customer in germany:

It may happen that the goods are not fit, like it or your dog is not comfortable.

We can certainly return ...
You are at your order is no longer bound when you within a period of 4 weeks after receipt of the goods. Please send us or the affected articles in an unused condition, preferably in the original packaging. Please show the revocation in text form, eg By letter, fax or e-mail, or by returning the matter to us.

If you want to return an item, proceed as for a return, and please include the broadcast a brief note on what you want to have exchanged. We then charge your return with your replacement. The postal charges (shipping costs) for the delivery of the replacement, however, we will have to calculate.

Please be returning sufficiently frank (normal service). Please send the goods are not dependent on us back to unnecessarily high postage costs.

For returns with a return of goods worth over 40 - Euro, we will refund your postage expenses, together with the returns credit by or through a payment voucher goods.

The revocation has no justification and can be in writing (e-mail is sufficient), or by returning the goods. The time limit will suffice to send to:

Doggieshop
Bornholmer St. 95
10439 Berlin

In the case of an effective revocation, the benefits received by each party returned. Can the purchaser received doggieshop the matter fully or partially, or not only in a deteriorated condition, the purchaser must doggieshop extent necessary replacement value. The release of the things this does not apply if the deterioration of the matter solely on their exam (as you in a shop would have been possible). In addition, you can Wertersatzpflicht avoided by using the goods as an owner and everything that affects the value.
Parcels things are returned. You have the back-end costs if the delivered goods ordered and if the price of the issue returned an amount of not exceeding 40.00 euros, or if you are at a higher price at the time the cause of revocation does not include compensation or an agreement agreed partial payment provided. Otherwise, the return is for you free of charge. Obligations to refund payments must be made within 30 days after sending your cancellation.
Heavy goods or negligently treated recognizable used goods, dog food, custom-like Dogs cushions are excluded.
 

6th Supply and delivery deadlines

The delivery is done only after payment is received (excluding the possible payments by billing) on our account - subject to the designated Zwischenverkaufes. Partial deliveries of us are allowed by doggieshop delivery dates and deadlines are not binding, unless the promised delivery date was authentic. The Dispatch, the dispatch and with the shipping company can instructed doggieshop discretionary. The risk is transferred to the buyer as soon as the shipment with the delivery of goods forwarder to the buyer or his agent or by the purchaser at the delivery address is passed. The buyer is both obvious, as possibly detected transport damage to the shipper or the carrier immediately in writing on the shipping documents to reprimand and shall immediately notify in writing doggieshop. The buyer immediately has to insure that no covert transport damage. In the case of damage, the buyer immediately doggieshop for further details. Doggieshop will then cause the loss of transport commissioned by the shipper added. The merchandise is not before recording the damage to doggieshop returned, as it is entitled to damages may be extinguished.

7th Retention of title

Doggieshop retains ownership of the purchased goods until the complete payment of all claims arising from the supply contract.

8th Netting, Retention

A right to set-off, the buyer only if otherwise stated in or doggieshop recognized. A lien, the buyer only as far as his counter-claim on the same contractual relationship.

9th Repatriation and disposal of packaging materials

Doggieshop is in accordance with the provisions of the Packaging Ordinance obliged to packaging of products, which is not the sign of a nationwide system of disposal (such as the "Green Point" of the Duales System Deutschland AG or the "RESY" icon), to withdraw and for its reuse or disposal. To further clarify the return please contact doggieshop in touch. Doggieshop called you a municipal collection or a waste management company in your area, which receives free packaging. If this is not possible, then you have the possibility of packaging doggieshop to send. The packages are then reused by doggieshop or pursuant to the provisions of the packaging ordinance disposal.

10th Warranty and Liability

The product images can look, in terms of color and size of the delivered goods vary. In particular, it renewals assortment of producers to changes in appearance and the facilities of the product. Mängelanspruche not exist so far as the changes that are reasonable for the customer.

No guarantee for defects and damages resulting from inappropriate or improper use, non-observance of application instructions, or faulty or negligent treatment arose. This is especially true for dog toys of any kind, the same is true for defects and damage, for example, Due to dog bites, etc. incurred. The warranty is void if the buyer interventions and / or repairs to the delivered goods, or by making people make.

Obvious deficiencies are promptly, but not later than ten working days after receipt of delivery in writing.

If a doggieshop defect in the item purchased, the buyer can After Performance (defect removal or replacement). Is doggieshop subsequent performance due to the disproportionate unable, or unwilling, or delayed them about appropriate deadlines, for reasons which doggieshop responsible or in any other way, the post-performance fails, the purchaser after his election entitled to a corresponding reduction in the purchase price, or to require the contract.
Unless otherwise, any further claims by the purchaser (irrespective of the legal reason). Doggieshop is therefore not liable for damages, not the item itself; particular doggieshop not liable for lost profits or other financial damages to the purchaser. Where the liability is limited or excluded, this also applies to the personal liability of employees, representatives and agents.
The above limitations of liability shall not apply if the cause of the damage to intent or gross negligence or personal injury (damage to life, limb or health). It also applies if the customer claims from § § 1 and 4 of the Product Liability Law.
If doggieshop negligently breached a contractual obligation, the obligation to spare damage to the typically resulting damage, the purchase price of the goods ordered not exceed. The warranty period is 24 months (statutory warranty) after delivery, unless the purchaser consumers within the meaning of Section 13 BGB.

11st Kulanz

After expiry of the four-week cooling-off period is a product withdrawal only when demonstrably false delivery. At conversion, redemption or credit request, the cause of which doggieshop not responsible, a settlement only after written confirmation.

12nd Resignation right to purchase agreement

Doggieshop can cancel the contract if we have a payment adjustment, the opening of the insolvency or court settlement process, the rejection of the lack of insolvency, exchange or cheque protests or other concrete evidence of deterioration in the financial circumstances of the buyer announced.

13rd Privacy Policy / customer data

The customer data is in compliance with the relevant provisions of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG) stored and processed by us. Your personal information will be used only for specified, explicit and legitimate purposes and not for longer than necessary personal kept.

You have a right to know and a right to correct, blocking and deletion of your stored data. Please contact via email to info@doggieshop.de or send us your request by mail or fax.

We will not share your personal information, including your home address and e-mail address with third parties. Except, that is, our service partners, the order processing for the transmission of data required (eg a direct delivery through our wholesalers). In these cases, the volume of data transmitted only to the necessary minimum. In the cross-border traffic is supplied by German law.


14th Exports of goods ordered

Possibly for the export of goods delivered consents required by the Federal Office of Industrial Affairs in Eschborn / Taunus, buyers are in their own name and at his own expense. The refusal of such an export permit entitles the buyer does not cancel the contract.

15th Applicable Law / Jurisdiction

The final contract between the buyer and doggieshop subject to the laws of the Federal Republic of Germany. The application of the UN purchasing law will be excluded. The jurisdiction is Berlin in the Federal Republic of Germany. Have you as a purchaser of residence within the European Union, it is also our business Berlin as the seat of jurisdiction.

16th Final Provisions

Changes or additions to these conditions in writing. Also this writing requirement itself is only by written agreement of the parties, but not oral, be repealed. If any provision of these Terms and Conditions be invalid, as it affects the validity of the other provisions. Instead of the invalid provision is a new, pursued the legal and economic sense and purpose as close as possible coming provision as agreed.


Berlin, January 2008